Technical info

Devices that you can use to watch or browse our programs:

Pretty much all of them now. We have been broadcasting via the Internet for over nine years now and our web design and video format had been updated several times to offer you a better experience. Now you can view our broadcast videos on all PC and Mac computers using any web browser, Internet Explorer, Firefox, Chrome, Opera, Safari and all other web browsers.

Firefox running on Windows XP or Vista  need to have Flash installed on the system, get Flash here. After you download it, you can install it on your system.

Firefox (latest versions) running on Windows7 or Windows  8 do not need to have flash installed

Opera browsers need to have Flash installed on the system, get Flash here. After you download it, you can install it on your system.

Internet Explorer or Chrome browsers do not need to have flash installed, they fully support mp4 playback, video format that we use.

Are you having a problem playing our videos or radio?  Go to the bottom of this page, where  chapter called Player troubleshoot can pinpoint the problem

There are some playback issues using AOL explorer. We recommend using different, modern web browser. Here you can find more info about that directly from AOL website.
Black Screen on some videos in newest Chrome browser

Step 1: Click the Menu button (top-right corner of the browser, below the Close button), then click Settings.

Step 2: Scroll down and click “Show advanced settings,” then scroll down further until you find the System section.

Step 3: Clear the check box next to “Use hardware acceleration when available.”
Step 4: Shut down Chrome and restart it.

Our website will also work on mobile devices now , we tested our site with iPads, iPhones, Kindle FireHD, Nook HD, Nexus7 and tablets based on Android OS (tested 4.0.4).
 tablets

How to watch our video on full screen:

To view full screen in our Player, click the icon to the right of the volume controller in the player control bar.

What is the minimum internet speed required for viewing our program:

For a reliable viewing experience at medium quality we recommend a downstream connection speed of at least 1 Mbps. For higher quality we recommend a speed of at least 2 Mbps. If the video playback is stuttering or choppy we suggest to visit this website www.speedtest.net for your connection speed test. If your download speed is not enough then contact your Internet provider for more information.

How to watch our online program on your television:

Connecting your Desktop, Notebook , iPhone, iPad, or iPod Touch to your TV is simple. For desktop computers see this info – click here
If both your laptop and TV have HDMI ports, then this is the most convenient solution that produces the best quality. On most notebooks, the key combination Fn+F4 or Fn+F5 will switch video output to TV screen via HDMI. Also many newer smartphones and tablets can use a Micro HDMI (Type D) cable to hook up to an HDMI ready TV. Simply plug the end of the cable into your laptop or device and the other end into your TV. Or you can connect your computer or portable device using wireless Google – Chromecast HDMI Streaming Media Player – click here
 HDMI

Player troubleshoot

We use jwplayer to play our videos, but you do not need to install jwplayer, it is built in our web site. That is how jwplayer works. If you have no playback or only part of video is playing or there is “error loading media” message, problem is elsewhere.
If you have some default web player installed for playing your videos such as VLC on mobile devices, it might not work either because we use jwplayer’s playlists and those cannot work on other players.
“Error loading media” message using Chrome browser could be caused by graphic adapter driver. So it is good idea to try to install latest graphic adapter for particular GPU card. This might be a Chrome browser’s bug. This error cannot be replicated on our computers or many other user computers, only some users complain to have this error message while using Chrome browser.
So in general you should see this correct preview when our player is ready for playback:
(blue backgroung might not be there anymore, it is just older image)
 correct
When flash is not installed, using Firefox (running on Windows XP or Windows Vista) or Opera browser (any Windows) and you need flash, it will look like this:
 no_flash
Solution for:
Firefox browser – Did you disable flash in your browser recently? If not, download Flash from here. Do not click “Download Now” right away, uncheck that “install McAfee Security Scan Plus” first and then click “Install Now”. After you download it, you can double click downloaded file and install Flash on your computer.
Opera browser – Same as above, did you disable flash in your browser recently? If not, download Flash from here. Do not click “Download Now” right away, uncheck that “install McAfee Security Scan Plus” first and then click “Install Now”. After you download it, you can double click downloaded file and install Flash on your computer. As for
Internet Explorer and Chrome, always use latest versions and there should not be any problem with playback, even without Flash installed.
Notes: If there is no Flash installed using Internet Explorer or Chrome browser, it is alright, because those browsers handle mp4 video within HTML5 mode, but Firefox (older Window operating systems) and Opera browsers don’t, they need Flash to play mp4 video. Flash does not allow seeking into different parts of streaming video.  This is HTML5 feature, it works with simple progressive download. And Chrome, Internet Explorer, latest Firefox on latest Window operating systems they render our video in HTML5 through our jwplayer. Also Chrome is fast browser, older computers might benefit using Chrome.
Tablets and smartphones handle our video in HTML5 mode with default browsers on those devices, using flash on mobile devices is being discontinued now.
When Javascript is disabled using any web browser or phone or tablet, it will look like picture below, player will not load at all:
Note: Radio web page will show different picture, but there should be warning about not having Javascript enabled. You should get the same warning for not having Javascript enabled on the other pages with video content.
(there might not be even that blue background, this is older image)
 no_java
Solution: Check your settings, options for your web browser and enable javascript, or check your settings for your tablet or phone, for example:
For Internet Explorer 9 you follow this procedure, in the last step you just make sure you set it to enable javascript, not disable.
For Firefox 19 or higher you choose: Tools, Options, Content tab and check Enable Javascript.